Privacy Policy

Last updated: 2026

What we collect

When you create a ChartsQuest account we collect your email address (for sign-in), an optional display name, your chosen language, your learning progress, and minimal usage events used to improve the platform.

How we use it

We use your data to operate your account, deliver the educational content, remember your progress and preferences, and analyse aggregate usage. We do not sell your personal data, and we do not use it to train third-party AI systems.

AI-assisted content

Some ChartsQuest content (articles, lessons, scenarios) may be created, edited, or accelerated with the assistance of AI tools. We aim for accuracy and will correct errors when notified. AI assistance is on the publisher side — your personal data is not sent to AI providers as part of routine product use.

Account deletion and your data rights

You can request account deletion from your Account page at any time. Deletion enters a 20-day recovery window during which you can cancel and return to your account. After 20 days, your personal profile data, learning progress, and preferences will be permanently deleted or anonymized.

Some records may be retained beyond the 20-day window where required by law or for legitimate business reasons: security and fraud-prevention logs, and records necessary for resolving any open dispute. Where we retain such records, we keep them as long as legally required and not longer.

If the law applicable to you (such as GDPR or California’s CCPA) grants you additional rights — for example to access, correct, or port your data — you can exercise them by emailing the contact address on the Contact page. We will respond within the timeframes required by applicable law.

Cookies and advertising

We use a small number of strictly-necessary cookies for sign-in sessions and your chosen language. We also display advertising through Google AdSense, which may set advertising and measurement cookies; these are governed by Google’s privacy and cookie policies. Any additional analytics or advertising integrations enabled through the admin panel are likewise governed by the policies of their providers.

Contact

Questions about this policy: Contact us.